What if I am an MCDM+ member on Patreon?
When the Heroes book in PDF format is released, everyone who is an active MCDM+ Tier Patron and has been for the 5 months prior to when we release the PDF will get a copy of the PDF. The same will be true when the Monsters book is released in PDF format. We do not know when this will occur as the production schedule is still being worked out and frankly depends on how well the crowdfunding campaign goes.
In large part this whole thing is possible because you all believed that we could pull it off, so it only feels right that you all get a copy of it.
Last updated: December 06, 2023 16:30
I have a question not answered here or in the video
Send us an email to [email protected] and we can help you out.
Last updated: November 27, 2023 09:37
Will the book be available in other languages?
Nope! We don’t have the resources to handle something like this.
Last updated: January 19, 2024 11:49
Shipping and Taxes
We currently have placeholder estimates in the system, but final prices will be determined closer to the final ship date in 2025.
Last updated: January 19, 2024 11:50
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.